Terms of Service
Effective October 9, 2026
These terms apply to the Lead Lock AR website, the demo hub, and the services Lead Lock AR provides to contractors. By using the site or our services you agree to them. If you become a client, your signed service agreement also applies; where the two differ, the service agreement controls.
What we provide
Lead Lock AR sets up and manages systems that help contractors respond to leads, including missed-call text-back, replies to web inquiries, estimate follow-up, appointment reminders, review requests and monthly reporting. We build these on third-party phone, messaging, email and hosting providers.
Free Lead Loss Audit
The audit is free and carries no obligation. It reflects our honest assessment based on the information you share and is not a guarantee of future results.
Fees and billing
- Clients pay a one-time setup fee and a monthly management fee as listed in their service agreement.
- Monthly fees are billed in advance. Third-party costs, such as phone numbers and per-message carrier fees, are included or billed as stated in your agreement.
- Late accounts may be paused after notice until paid.
Cancellation
Unless your service agreement says otherwise, you may cancel the monthly service with 30 days' written notice. Setup fees are non-refundable once setup work has begun. When service ends, we'll export your lead and customer records to you on request and then delete them as described in our Privacy Policy.
Your responsibilities as a client
- Give us accurate business information and access needed to set up your system.
- Use the system only to message people who contacted you or otherwise agreed to hear from you, and follow applicable laws, including the Telephone Consumer Protection Act and carrier messaging rules.
- Honor opt-outs. Our system processes STOP requests automatically; don't re-add people who opted out.
- Review message templates we prepare for you and tell us if anything is inaccurate.
Your data
You own your business data and your customers' information. We use it only to provide the service to you.
No guarantee of results
We work to help you capture and win more jobs, but we can't guarantee a specific number of leads, jobs or revenue. Any performance guarantee we offer will be written into your service agreement.
Third-party services
Our systems depend on outside providers, such as phone carriers, messaging and email services, and web hosting. We aren't responsible for their outages, delays, or changes to their rules, but we'll work to restore service quickly when something breaks.
Acceptable use
Don't use our site or services to send spam, mislead people, break the law, or interfere with our systems. We may suspend service that's being used this way.
Demo hub
The demo hub uses a fictional sample business and sample data for illustration only. Don't enter real customer information into the demo.
Limitation of liability
To the fullest extent the law allows, Lead Lock AR isn't liable for indirect, incidental or consequential damages, including lost profits or lost jobs. Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.
Changes
We may update these terms. The effective date above shows when they last changed. Material changes to client terms will be sent to clients by email.
Governing law
These terms are governed by the laws of the State of Arkansas.
Contact
Lead Lock AR, owned and operated by Jonathan Pederson
Arkansas, United States
Email: hello@leadlockar.com
Phone: (501) 548-7196